Privacy statement visitors website Cryonorm

Latest version: April 2024

Cryonorm manufactures and develops machinery and equipment for the industry in the field of cryogenic evaporators and offers a wide range of evaporation applications for liquefied gas and LNG. Cryonorm B.V. is a private limited company and is registered in the Commercial Register of the Chamber of Commerce (number 28033006).

Cryonorm takes your privacy seriously. Cryonorm processes, manages and secures personal data with the utmost care. We comply with the requirements of the General Data Protection Regulation (GDPR) and (inter)national legislation. This privacy statement briefly describes how we handle the personal data of visitors to our website.

Personal data
Personal data is information that directly or indirectly says something about your identity. For example, a name, contact details, an IP address or data about website visits.

Processing of personal data by Cryonorm
Cryonorm processes your personal data for example when you visit our website, when you use our services and/or when you fill in the contact form. Cryonorm may process the following personal data for this purpose:

  • Name and contact information (name, address, phone number, email address);
  • Payment data;
  • Website usage data (IP address, cookies, settings, click behavior and browser data);
  • Personal data that you provide to us.

What do we process personal data for?
The personal data we process is used for the following purposes:

  1. for providing our services;
  2. for processing and responding to questions or requests;
  3. to analyze and improve our services (including maintaining and analyzing statistical data on website usage);
  4. to inform you about current events, services and products;
  5. for marketing purposes;
  6. for linking with Cryonorm's social media. 

Why may we process personal data?

We base the processing of personal data on the following legal grounds:

  • entering into and performing an agreement
  • implementation of laws and regulations
  • consent
  • representing the legitimate interests of Cryonorm.

Use of cookies
The website makes use of cookies. Cookies are text files that are placed on your device (for example: PC, tablet or smartphone) by a website. There are several types of cookies. You can also disable these cookies (by default) via your browser, see the explanation of the Consumer Association. Our use of cookies is in accordance with the applicable rules from, among others, the Telecommunications Act. How we use each type is explained below.

Functional cookies
Based on the legitimate interests of Cryonorm, functional cookies are used. These cookies are necessary for the proper functioning of our website and are also essential for the security of our website. Consent is not required for the use of functional cookies.

 Analytical cookies
Based on the legitimate interests of Cryonorm, analytical cookies are used. These are web analysis services that keep statistics about website visits (for example: visitor numbers, popular pages and topics). With this information we can optimize the operation of our website. Consent is not required for the use of analytical cookies.

Marketing cookies and analytical cookies for marketing purposes.
Finally, we also use marketing cookies. These cookies are used to record a visitor's browsing behavior. We use these cookies for our marketing and to make advertisements more attractive to users. You will see a pop-up when visiting our website in which we inform you about the use of these cookies and ask your permission to do so.

Social media
On our website it is possible to promote or share pages on social media via plug-ins. The social media use cookies for this purpose. Cryonorm has no influence on how social media handle the information obtained. For more information please refer to the privacy policies of the social media (LinkedIn, Facebook, Twitter and Whatsapp).

Retention period
Cryonorm will not retain your data longer than necessary for the purposes stated.

Cryonorm has taken appropriate technical and organizational measures to adequately secure processing.

Forwarding to third parties
The basic principle is that personal data will not be shared with third parties. Data will only be provided to third parties for the implementation of the aforementioned processing purposes. Cryonorm processes your personal data within the EU. Transfer of personal data outside the EU will only take place if there are appropriate or suitable safeguards in place under the GDPR.

Your rights
You have the right to:

  1. to request us to inspect the personal data processed about you
  2. request us to correct inaccurate or incomplete personal data
  3. ask us to delete your personal data
  4. ask us to restrict the processing of your personal data
  5. request us to transfer data
  6. withdraw your consent
  7. to file a complaint with Cryonorm or the Personal Data Authority

Cryonorm will respond to a request as soon as possible, but in any case within four weeks.

For questions, please contact [contact person] at telephone number [] or by e-mail at [mail address].

Modification of privacy statement
Cryonorm reserves the right to modify this privacy statement. Changes will be published on the website.

Cookie Policy

Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website. For example, your session (so you don't have to login again) or your shopping cart.
Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Here is an overview of the cookies that may be stored on your device when you visit our website:

Category of Cookie Purpose Examples

Session & Security

Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads.

The website will not work properly if you reject or discard those cookies.

session_id (Odoo)


Remember information about the preferred look or behavior of the website, such as your preferred language or region.

Your experience may be degraded if you discard those cookies, but the website will still work.

frontend_lang (Odoo)
Interaction History

Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website.

We may not be able to provide the best service to you if you reject those cookies, but the website will work.

im_livechat_previous_operator_pid (Odoo)
utm_campaign (Odoo)
utm_source (Odoo)
utm_medium (Odoo)

Advertising & Marketing

Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance.

Note that some third-party services may install additional cookies on your browser in order to identify you.

You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies.

__gads (Google)
__gac (Google)


Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information.

The website will still work if you reject or discard those cookies.

_ga (Google)
_gat (Google)
_gid (Google)
_gac_* (Google)

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

We do not currently support Do Not Track signals, as there is no industry standard for compliance.